Cookies Policy for Kings Pharmacy Online

Effective Date: September 2024

Kings Pharmacy Online ("we," "our," or "us") uses cookies and similar technologies to enhance your browsing experience, provide essential services, and improve the functionality of our website, www.kingspharmacyonline.com (the "Website"). This Cookies Policy explains what cookies are, how we use them, and how you can manage your preferences.

By using our Website, you agree to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help the website recognize your device and remember information about your visit to enhance your experience.

2. How We Use Cookies

We use cookies for several purposes, including:

• Essential Cookies: Required for the operation of our Website, such as enabling secure logins and processing orders.
• Performance Cookies: To analyze how visitors use our Website and improve its functionality (e.g., Microsoft Clarity).
• Functionality Cookies: To remember your preferences and personalize your experience.
• Advertising and Targeting Cookies: To display relevant advertisements and track the effectiveness of marketing campaigns.
• Third-Party Cookies: Used by external services integrated into our Website, such as Royal Mail Click and Collect.

3. Specific Cookies We Use

a. Microsoft Clarity

We use Microsoft Clarity to monitor user interactions on our Website, such as page views and clicks, to better understand visitor behavior. Microsoft Clarity helps us optimize the user experience while maintaining strict privacy standards.

For more information, you can review Microsoft's privacy policy here.

b. Royal Mail Click and Collect

To provide convenient delivery options through Royal Mail Click and Collect, we use cookies to facilitate order processing, delivery tracking, and location services. These cookies help ensure the smooth operation of this feature.

For details, you can review Royal Mail's privacy policy here.

4. Managing Cookies

You can control and manage cookies in several ways:

• Browser Settings: Adjust your browser settings to refuse or delete cookies. Note that disabling cookies may impact the functionality of our Website.
• Cookie Preferences Tool: Use the cookie management tool on our Website to customize your preferences.
• Opt-Out Options: Certain third-party services we use, like Microsoft Clarity and Royal Mail, provide their own opt-out mechanisms.

5. Updates to This Cookies Policy

We may update this Cookies Policy to reflect changes in technology, regulations, or our business practices. Any updates will be posted on this page with a revised "Effective Date."

6. Contact Us

If you have questions about this Cookies Policy or how we use cookies, please contact us at:

• Email: info@kingspharmacyonline.com
• Phone: 0207 935 7172
• Mailing Address: Kings Pharmacy, 6 Chester Court, London, NW1 4BU

Thank you for visiting Kings Pharmacy Online. We are committed to respecting your privacy and providing transparency about how we use cookies to enhance your experience.